How do I change the name of my survey?
You can change the name of your survey at any time. To rename your survey: Locate your survey. Click on Design. Move your mouse pointer over your survey name. Your…
Online surveys (formerly BOS)
Powerful, flexible online surveys
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I can’t log in to online surveys
There are a few reasons why you may not be able to log in to online surveys: You have not activated your user account If you are a new user…
My participants are seeing the message "The link you used to arrive at this page is not valid". What does this mean?
There are two reasons your respondents may see an “invalid link” or “E57” error message when trying to access your survey: 1. Incorrect pre-populated information If you are using pre-population…
Survey access control
Survey access control allows you to control who can access and complete your survey. Survey access control is found in the Distribute section of your survey. Survey access control options…
The components of a respondent list
A respondent list contains 14 fields. These are: Username (This is the only information that must be supplied to create a respondent list). Password. Email. Token. 10 fields, named x1-x10,…
What is "Respondent progress"?
The Respondent progress section of the Survey launchpad provides live information which allows you to: track how many times your survey has been started but not completed; and determine on…
Why is the "Finish" button on the second-last page of my survey?
Your survey must consist of at least two pages: The start (or landing) page, which can contain questions; and The final ‘Thank you’ page, which must not contain any questions….
Adding an image
This page explains how to add an image to your survey. Images can be added to notes, question text and the ‘More info’ section of a question. If you wish…
Unscheduled maintenance: 4-5 March 2024
We are letting you know of urgent unscheduled maintenance planned for version 2 (v2) of Online Surveys from Monday 4 March at 08:00 for up to 48 hours. While the…