Creating a new survey
There are three ways to create a new survey: Create a new survey from scratch. Create a new survey by copying an existing survey. Create a new survey by importing…
Online surveys (formerly BOS)
Powerful, flexible online surveys
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Managing users
This page is for administrators and Primary Contacts of Project or Organisation type accounts. This page provides instructions for carrying out the following common user management tasks: Access the user…
What is pre-population?
Pre-population allows you to insert information that you already hold about your respondents into your survey. This information can be shown to or hidden from respondents when they complete the…
When is support available?
Email support hours are 09:00 – 17:00 (London time), Monday to Friday, excluding Bank Holidays and closure days. Upcoming closure days Monday 30 August (Summer bank holiday)…
Can respondents view and/or print their answers at the end of the survey?
You can choose to allow your respondents to print or save a PDF of the answers they gave to the survey. To enable this for your respondents: Locate your survey…
How do I export the respondent list?
If you have created a list of respondents using survey access control, you can export this list to: check that all of the details are correct. access the respondents’ personalised…
Why is my survey only open for 30 days?
When you create a new survey, online surveys assigns default opening and closing dates for the survey. The default opening date is the day that you created the survey, and…
What are survey redirects?
Survey redirects are found in your survey’s Distribution settings. Survey redirects allow you to redirect your respondents to another website (e.g. a website that provides information about your survey) if…
What are survey messages?
Survey messages are found in your survey’s Distribution settings. Survey messages are displayed to your respondents under the following circumstances: The Login page message is displayed if you have set…
How do I send survey invitation emails to my respondents?
Where a list of respondents has been created using survey access control, you can send email invitations to your respondents containing personalised URLs or usernames and passwords. There are two…