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Online surveys  (formerly BOS)

Powerful, flexible online surveys

Help & support

Creating a new survey

There are three ways to create a new survey: Create a new survey from scratch. Create a new survey by copying an existing survey. Create a new survey by importing…

Online surveys Security

Security management Jisc operates an Information Security Management System (ISMS) and many of the processes and policies used to operate online surveys, and by Jisc staff, are part of the…

What is an ‘orphaned page’?

If you are using routing in your survey, you may encounter a message on your survey launchpad that states “Survey contains orphaned pages”. An ‘orphaned page’ is one that is…

Who do I contact for help?

The online support team can be contacted by telephone and/or email during normal working hours. Contact details can be found by clicking on the “Contact” link at the bottom left…

Pre-launch messages

Pre-launch error messages and warning messages are displayed at the top of the Survey launchpad. Error messages An error message can be identified by a round icon and pink background….

Respondent anonymity and online surveys

Online surveys is designed to protect respondent anonymity. Online surveys does not use cookies for survey completion and external tracking software such as Google Analytics is not supported on online…

Benchmarking

What is benchmarking? A benchmark is a standard against which something can be measured. Benchmarking in online surveys involves comparing your survey results against the results from other matching surveys,…

Accessing benchmarking reports

If your institution has participated in a benchmarking survey, you will be able to access benchmarking reports shortly after all of the surveys have closed. You will be informed either…

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