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New feature update: rebrand and email tools

Posted: 15th June 2018

We’ve made some changes to Online Surveys this week. Most of these changes were to better help our support team serve our users, but we have implemented a couple of noticeable changes too: We’re now Online Surveys You might notice that references to BOS have now been removed from the application. We should now consistently […]

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UPDATED: Scheduled Maintenance, Thursday 14 June, 08:00 – 09:00 BST

Posted: 7th June 2018

UPDATE: This planned maintenance was postponed from Wednesday 13 June. We plan to make some changes on Thursday morning that will require our technical team to take Online Surveys offline for a period between 08:00 – 09:00 BST. This means that Online Surveys will not be accessible by users or respondents. A maintenance message will […]

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Ongoing issue with PDF exports

Posted: 31st May 2018

UPDATE: This issue has now been resolved. Our technical team is currently investigating a problem with how PDFs are being rendered. While we look to find a solution. Please use this workaround: Open Online Surveys (BOS) in Google Chrome. On the Analysis Summary page, press CTRL+P. In the Print screen, change the Destination from your […]

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GDPR and Online Surveys

Posted: 24th May 2018

Jisc takes its data protection responsibilities seriously. On the General Data Protection Regulations (GDPR) we have a GDPR project team delivering a detailed project plan to implement GDPR for Jisc. We have recently been audited and the auditor was impressed at our approach (using the ICO 12 steps as our basic approach). We are also […]

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Essential Maintenance – 30 May 2018

Posted: 23rd May 2018

Our technical team plans to undertake essential maintenance on Wednesday 30 May 2018, 17:00 – 19:00 BST. During this window, it is necessary to take Online Surveys offline for a period of time. This work is necessary to improve Online Surveys’ performance and capacity and will allow us to roll out new features. We know […]

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BOS is changing its name to online surveys

Posted: 2nd March 2018

Since the migration of BOS to Jisc in October 2017 we have been embedding the service into Jisc, carrying out essential upgrades, investigating new features and ensuring we continue to deliver business as usual while paving the way for future updates and upgrades. The next stage is to carry out some more visible changes, starting with the service name and […]

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We’ve increased the number of respondent invitation emails you can send

Posted: 19th December 2017

After a successful migration, we’re now looking to the future and thinking about how we can improve the service. We’ve listened to your feedback and have increased the default email limit for BOS’s integrated email tool from 1,000 to 5,000 emails. This means that Project and Organisation account users can now send: 5,000 invitation emails […]

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The BOS transfer to Jisc: is complete, BOS is live and available!

Posted: 5th October 2017

The transfer of BOS from the University of Bristol to Jisc has taken place successfully. Teams from both organisations have completed the transfer of BOS accounts and data, carried out the necessary tests, and BOS is back online and available for use at www.onlinesurveys.ac.uk All accounts, surveys and data have been transferred, your BOS service […]

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Removal of redirects from old survey URLs

Posted: 7th September 2017

During the winter and spring of 2014/15 we migrated existing accounts from an old version of BOS to the current version of BOS. Part of this change meant that surveys would have new, more personalised, URLs. Old format: http://www.survey.bristol.ac.uk/poppleton/survey-name New format: https://poppleton.onlinesurveys.ac.uk/survey-name To minimise the impact of this change, a redirect was set up from […]

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Transfer to Jisc: FAQs and information

Posted: 9th May 2017

Update: The University of Bristol and Jisc have jointly agreed that the service will not now transfer until 4 October 2017. Please see the FAQs for more information. The University of Bristol has reviewed the range of services it currently offers and has concluded that the BOS service does not fit with its strategic priorities. […]

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