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Notice of scheduled maintenance: Saturday 27 February, 7am-12noon

Posted: 26th February 2021

We have planned maintenance for Jisc Online Surveys on Saturday 27 February, 7am-12noon Between those times, while you may still be able to access the system, you should not create, edit, or launch surveys as they will not be saved and are at risk of being lost. People responding to surveys which are already live […]

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Service update: February 25, 2021

Posted: 25th February 2021

UPDATE 09:00 26/02/2021: Online Surveys is back up and running and we’re monitoring it closely. There is currently a significant disruption to the Online Surveys platform. The development team has been working hard to identify the cause which we now believe to be the result of a recent automatic upgrade. The system has been down […]

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Notice of scheduled maintenance: Tuesday 17 November, 5pm – 8pm

Posted: 9th November 2020

Please be advised that Jisc Online Surveys will be unavailable from 17:00 – 20:00 on Tuesday 17 November 2020. This period of downtime is scheduled for us to make important changes that will ensure our continued high level of service. What will be offline? During this window, users will not be able to log in […]

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Maintenance: Tuesday 9 July, 17:00 – 17:30 BST

Posted: 2nd July 2019

We plan to take Online Surveys offline on Tuesday 9 July, 17:00 – 17:30 BST. Both users and survey respondents will see our maintenance message during this time. Why will Online Surveys be offline? We need to carry out essential maintenance to ensure Online Surveys remains reliable and secure. Stay in touch If you have […]

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New features: User list filtering and bulk user delete

Posted: 12th June 2019

User list filters You can now filter your user list by date ranges for Date joined and Last login. You can also filter to users who have never logged in. We hope this will make user management much easier and ensure it’s less bother to spot users who should be removed from your account. Bulk […]

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Maintenance: Tuesday 16 April, 08:00 – 09:00 BST

Posted: 3rd April 2019

We plan to take Online Surveys offline on Tuesday 16 April, 08:00 – 09:00 BST. Both users and survey respondents will see our maintenance message during this time. Why will Online Surveys be offline? Most of the time, when we release new features, we can do this without users or respondents noticing. But sometimes, making […]

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New features: Responses digest; Theme builder

Posted: 4th December 2018

Responses digest You can now receive a digest email that will update you on how many new responses your surveys have received. You can determine the frequency for each of your surveys from as often a daily to weekly. This feature is available to all Organisation account users. Ask our Support team about upgrading at […]

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New features: Invitation email counter; pre-population parameters

Posted: 21st November 2018

Invitation and reminder email counter We’ve added two extra columns to the respondent list on the Survey Access Control page that flag whether or not an invitation email has been sent to each respondent and how many reminders have been issued afterwards. We hope this will make using the integrated email tool easier and provide […]

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Maintenance: Monday 26 November, 17:00 – 18:00 GMT

Posted: 19th November 2018

We plan to make some changes on Monday afternoon that will require our technical team to take Online Surveys offline for a short period during a window of 17:00 – 18:00 GMT. While Online Surveys is offline, both users and survey participants will be shown our maintenance message. Why is Online Surveys being taken offline? […]

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