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New feature: Delete an individual response

Posted: 11th October 2018

We have extended the ‘Exclude response’ function to enable a user with access to a survey’s Analyse tab to delete a response permanently. To do this, you will need to follow the ‘Exclude’ process by browsing to the individual record, scrolling down and clicking ‘Exclude this response.’ The response will be excluded from your results […]

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New feature: Alternative charts for analysing MCMA questions

Posted: 8th October 2018

We have introduced a new way to analyse Multiple Choice (Multiple Answers) questions. There will now be two different chart types to choose from. New default chart: “Bar chart (multi answer)” As a default, the charts displayed for your MCMA questions will display the percentage of respondents who selected each answer option. For instance, in […]

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An Update on Development

Posted: 5th October 2018

It has been exactly one year since Online Surveys – then BOS – moved here to Jisc. We’ve been extremely busy in that time, bedding-in and making sure our users continue to experience a great level of service. We’ve also managed to begin introducing new functionality in that time and we have more plans to […]

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Maintenance: Tuesday 18 September, 17:00 – 18:00 BST

Posted: 12th September 2018

We plan to make some changes on Tuesday afternoon that will require our technical team to take Online Surveys offline for a short period during a window of 17:00 – 18:00 BST. While Online Surveys is offline, both users and survey participants will be shown our maintenance message. Why is Online Surveys being taken offline? […]

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We’ve made some changes

Posted: 2nd August 2018

Some users have fed back that they are confused by the need to have a minimum of two pages in a survey, and why the final page cannot contain any questions. Because of the number of queries this has generated, we have taken steps to make things clearer and more intuitive for users. Now, when […]

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New feature update: shared survey notifications

Posted: 26th June 2018

Users will now receive a Dashboard notification message when a survey is shared with them by another user.     We hope this will help users better manage their surveys. These messages will remain for two weeks after the survey is shared, but can be dismissed from your Dashboard. Be a part of our community […]

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New feature update: bulk permissions and response start timestamp

Posted: 25th June 2018

We’re continuing to make enhancements to Online Surveys based on feedback from our user community. Here’s a couple of changes we’ve made this week: Bulk permissions If you’re an Organisation account user, you can now add users to your Survey Permissions page in bulk and apply permissions for multiple users at once. To add multiple […]

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New feature update: rebrand and email tools

Posted: 15th June 2018

We’ve made some changes to Online Surveys this week. Most of these changes were to better help our support team serve our users, but we have implemented a couple of noticeable changes too: We’re now Online Surveys You might notice that references to BOS have now been removed from the application. We should now consistently […]

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UPDATED: Scheduled Maintenance, Thursday 14 June, 08:00 – 09:00 BST

Posted: 7th June 2018

UPDATE: This planned maintenance was postponed from Wednesday 13 June. We plan to make some changes on Thursday morning that will require our technical team to take Online Surveys offline for a period between 08:00 – 09:00 BST. This means that Online Surveys will not be accessible by users or respondents. A maintenance message will […]

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Ongoing issue with PDF exports

Posted: 31st May 2018

UPDATE: This issue has now been resolved. Our technical team is currently investigating a problem with how PDFs are being rendered. While we look to find a solution. Please use this workaround: Open Online Surveys (BOS) in Google Chrome. On the Analysis Summary page, press CTRL+P. In the Print screen, change the Destination from your […]

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