I can’t see a survey that has been shared with me
…to see surveys shared with you by users in the same Organisation account. Click Shared surveys to see surveys shared with you by users in a different online surveys account….
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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Deleting surveys
You can delete surveys from your Dashboard . Single User account and Project account users can delete one survey at a time. Organisation account users can delete surveys in bulk….
Pre-population – Constraints and considerations
…answer for the question. If you do not, any affected respondents will be unable to complete the survey. Pre-populated questions are hidden only from the respondent when they are completing…
Error text or missing responses on the Analyse page
…survey. You should see a message asking you to Return to previous state or Start again. Click Start again. This will refresh your results and remove any errors or filters….
Pre-launch messages
…that some respondents are unable to complete the survey. Pre-population – Constraints and considerations Question x.y is parameterised, hidden and mandatory. You must provide data for this question via…
Providing limited access to results data
…registered with this email address in online surveys). The user will be added to the table. Tick the Analyse (limited) box and click Save. If the user does already hold…
How do I know who has and has not completed my survey?
…of who has and who has not completed your survey. To find out who has completed your survey: Go to your survey’s Analyse page. Scroll or jump to the pre-populated…
What is a "Token"?
…needing to enter a username/password combination. A personalised URL looks like this: https://accountname.onlinesurveys.ac.uk/surveyname?token=xxxxxxxx If you leave the token field blank when providing respondent data, online surveys will generate random, non-guessable…
Why do I have to enter a username and/or password to preview my survey?
…set up; or 2. Enter a username and password from your respondent list. Note: You cannot access your survey preview by entering your online survey username and password. You must…
Copying charts from the Analysis Summary
…individual chart images: Click on the cog icon next to the chart you want to download. Click Download chart. Save the image. To copy the entire Analysis Summary from your…