What is validation?
…be accepted. Date and time questions Start and/or end dates and times. Scale/Rank questions The minimum and/or maximum number of answers a respondent can select per row and/or per column….
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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Error text or missing responses on the Analyse page
…and go back to the Analyse page for the affected survey. You should see a message asking you to Return to previous state or Start again. Click Start again. This…
Deleting surveys
You can delete surveys from your Dashboard . Single User account and Project account users can delete one survey at a time. Organisation account users can delete surveys in bulk….
I can’t see a survey that has been shared with me
To see surveys that other online surveys users have shared with you: Single user account and Project account: Click Shared surveys (at the top right of your Dashboard ). Organisation…
How do I change the survey status?
…opening and closing dates are both in the past. A survey remains in draft status until it has been launched. Within online surveys, a survey is “launched” as soon as…
Can questions, answer options, pages or respondents be randomised?
…can then email the different survey web addresses to respondents as appropriate. Depending on the number and complexity of your questions, you could make use of a combination of routing,…
Providing limited access to results data
If you are a member of an Organisation account, online surveys allows you to provide limited access to results data to other users. This may be necessary or desirable where…
How do I know who has and has not completed my survey?
Online surveys is designed to maintain respondent anonymity and therefore it will not automatically capture any identifying information about your respondents. However, if you have: set up a respondent list…
Why do I have to enter a username and/or password to preview my survey?
…respondents in your respondent list. Using a username and password from your respondent list to access the survey preview will not affect the respondent’s ability to access the live survey….
Copying charts from the Analysis Summary
…bar and drop it there. Visit your survey’s Analyse Summary page. Go to the Display button at the top of your Analyse page and choose All text responses. Click the…