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Online surveys  (formerly BOS)

Powerful, flexible online surveys

Help & support

Online surveys Security

commit to achieving and maintaining a grade of at least A when tested by SSLLabs. You can view the current status at https://www.ssllabs.com/ssltest/analyze.html?d=www.onlinesurveys.ac.uk&hideResults=on. Data is not encrypted whilst at rest…

Common problems when importing or exporting respondents

…and Notepad to create a CSV file that retains foreign language characters: https://www.ablebits.com/office-addins-blog/2014/04/24/convert-excel-csv/#export-csv-utf8 Alternatively, try using Google Sheets, OpenOffice, LibreOffice or another application to work with your CSV file. Numbers…

The components of a respondent list

100 characters. can use any character (including spaces and non-Latin characters). are used to access the survey, in combination with the respective username. Passwords that are auto-generated by online surveys…

Importing your respondent list

…and email address (columns A and C) supplied by the survey author. Password and token (columns B and D) left blank for online surveys to generate automatically. No information provided…

Benchmarking

…Run the same survey across a group of institutions and compare your results against an anonymised aggregate. Online surveys has been used to run UK-wide benchmarking surveys since 2002. The…

Where can I find information about scheduled maintenance?

Information about scheduled maintenance will be posted on our Twitter feed: https://twitter.com/online_surveys_ Where scheduled maintenance may result in online surveys being unavailable for a period of time, and/or we anticipate…

Renewing your online surveys licence

…6. The online surveys Support team will issue an invoice as quickly as possible and renew your licence for another year. Paying online Single-user account users will be prompted to…

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