Previewing, printing and saving your survey as a PDF
…the Preview survey icon alongside your survey. To preview a particular page of your survey: In the Survey builder, find the page in your survey that you wish to preview…
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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Error text or missing responses on the Analyse page
…Sign out of Online Surveys – you must actually Sign out at the top right of the screen rather than just closing your browser. Sign back in to Online Surveys…
Why do I have to enter a username and/or password to preview my survey?
…enter a valid username/password combination from your respondent list. Online surveys shows you the sign-in page when you preview your survey so that you can: review the text on the…
What should I be aware of when using grid and scale/rank questions in my survey?
…respondents A moderately-sized scale/rank question containing 20 statements and 7 response options contains 20 x 7 = 140 individual elements. Your respondent’s browser must obtain this information from the Online…
Upgrading or downgrading your licence
Upgrading During your licence term The Primary Contact can ask the online surveys support team to upgrade their licence at any point. The support team will create a pro-rata payment…
Controlling who can complete your survey
…you create personalised survey links for your respondents (or issue respondents with usernames and passwords, if preferred). Allow you to email the survey links to your respondents straight from online…
Customising invitation and reminder emails
Online surveys has an inbuilt email tool which you can use to send invitation and reminder emails to your respondents. This is only available to users within Project and Organisation…
Creating a new survey
…create a new survey by importing the structure of an existing online surveys survey into your online surveys account. This method is normally used where you need to transfer a…
My participants are seeing the message "The link you used to arrive at this page is not valid". What does this mean?
…is not supported in online surveys. Any information appended to the end of a online surveys survey link by an external service will be seen by online surveys as an…
Distributing your survey URL
…your survey to your respondents, both within online surveys and outside of online surveys. The survey distribution and sharing options within online surveys become available in the Survey launchpad once…