Managing account responsibilities
This page is for administrators and Primary Contacts of Project or Organisation type accounts. Every online surveys account must have a Primary Contact (PC) and at least one Billing Contact….
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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Will exporting my results affect my survey?
…generates a copy of the information held on the online surveys servers and converts it into the format that you have chosen. The original information is retained within online surveys….
Including a consent statement
…the terms and conditions. You can use the screening functionality within online surveys to direct participants away from the survey if they state that they do not consent or that…
Where can I find information about scheduled maintenance?
Information about scheduled maintenance will be posted on our Twitter feed: https://twitter.com/online_surveys_ Where scheduled maintenance may result in online surveys being unavailable for a period of time, and/or we anticipate…
How do I reset my password?
…the Forgotten password link on the online surveys sign in screen; or Sign in to online surveys, click Manage at the top right of the screen, then choose Change password….
Unscheduled maintenance: 4-5 March 2024
We are letting you know of urgent unscheduled maintenance planned for version 2 (v2) of Online Surveys from Monday 4 March at 08:00 for up to 48 hours. While the…
Changing respondent details
…exported list. Please be aware of the consequences of making the following changes to the respondent list file: Blanking out the passwords will cause online surveys to re-generate passwords for…
What is the Survey Contact?
…this and click Save. Important: A Survey Contact must be an online surveys user who is either part of the same online surveys account or has permissions for the survey….
Adding contact and copyright information
…your survey. To view, add or edit the contact and copyright messages: Go to the Design tab of your survey and click on Survey settings in the left-hand menu. Click…
Comparing responses from several surveys
…the bottom of the left-hand menu. Your view will be saved under the Views tab at the top of the responses list. Remove the comparison and return to your response…