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Online surveys  (formerly BOS)

Powerful, flexible online surveys

Help & support

Creating a customised URL using piping

…a survey item and adding your own (basic) HTML tags. If you are not confident that you can undertake these tasks, please contact the online surveys support team or your…

How do I refresh the Analyse page?

…times as you like while the survey is open. If the Refresh data link is not visible or does not work, please contact the online surveys support team for assistance….

What is a page break?

A page break splits an online surveys page into two pages. Page breaks can only be inserted between two existing items on a page (e.g. between two questions or between…

Adding a new user to your account

This page is for administrators and Primary Contacts of Project or Organisation type accounts. New users are added to your account from the Users tab in the account management screens….

Accessing benchmarking reports

…by the institution managing the survey or the online surveys team when the benchmarking reports are available. To access a benchmarking report: Locate your benchmarking survey and click Analyse. On…

Deleting respondents from a respondent list

…be retrieved once they have been deleted. Even if you add a deleted respondent back in with exactly the same details, online surveys will treat this as a new respondent….

Editing a launched survey

…Other changes, such as adding new questions or radically changing question text, may make the existing response information confusing or misleading. Online surveys does not keep a log of changes…