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Online surveys  (formerly BOS)

Powerful, flexible online surveys

Help & support

Why can't I delete or edit a question?

If you have launched your survey, you will not be able to delete any questions. This restriction applies as soon as you launch your survey. The restriction stays in place…

Customising invitation and reminder emails

Online surveys has an inbuilt email tool which you can use to send invitation and reminder emails to your respondents. This is only available to users within Project and Organisation…

Setting answer options as non-applicable

The multiple choice (single answer), multiple choice (multiple answer) and selection list question types allow you to set one or more answer options as non-applicable. This setting is not available…

Creating accessible surveys

Online surveys aims to follow the principles of the W3C Web Content Accessibility Guidelines. However, accessibility is not just a technical issue. Creating an accessible online survey involves care in…

How do I receive a survey responses digest?

This feature is only available for Organisation account users What is a survey responses digest? A responses digest is an email that will update you on how many new responses…

Why should I always pilot my survey?

While it is possible to test your survey using the preview functionality, we strongly recommend that all survey authors pilot their surveys before releasing them to their target audience. When…

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