How do I know what the URL of my survey will be?
Every online surveys survey is given a unique URL when it is created. This is known as the public URL The public URL can be found on your survey’s Distribute…
Online surveys (formerly BOS)
Powerful, flexible online surveys
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Can I save different views of my survey results?
Yes. If you are managing a complex survey, where you need to enable and disable combinations of filters, or show and hide different questions regularly, you can save each customised…
Features not currently available in online surveys
In 2014, online surveys was redeveloped and an entirely new version of the system was launched (under the name BOS). The new version of online surveys offers many features not…
Glossary of online surveys terms
Term Definition Relevant FAQs or Help articles Admin user A user in a Project or Organisation account that has the ability to add and remove other users. FAQ for Admin…
What is a ‘slug’?
A ‘slug’ is a short label for something, containing only letters, numbers, underscores or hyphens. In online surveys, the term ‘slug’ is used to refer to the survey short name,…
Should I use a grid question or a scale/rank question?
Both the grid question and the scale/rank question types allow you to lay your questions out in a table or matrix format. The grid question type has been designed to…
How many emails can I send using the online surveys email tool?
If you are a Project or Organisation account user you can use the online surveys email tool to send survey invitations and reminders to respondents. The online surveys email tool…
Creating accessible surveys
Online surveys aims to follow the principles of the W3C Web Content Accessibility Guidelines. However, accessibility is not just a technical issue. Creating an accessible online survey involves care in…
Online surveys policy on unusually large surveys
Unlike other survey tools, online surveys does not limit the number of questions, pages or other elements that an author can add to their surveys. However, we rely on our…
How do I validate my pre-population parameters?
Where pre-population has been used to populate a multiple choice question or a selection list, you must be careful that the values you’ve uploaded to your respondent list in x1-10…