Can the "view as separate questions" message be removed?
The message “This part of the survey uses a table of questions, view as separate questions instead?” is an accessibility requirement and cannot be removed. The option to “view as…
Online surveys (formerly BOS)
Powerful, flexible online surveys
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Pre-launch messages
Pre-launch error messages and warning messages are displayed at the top of the Survey launchpad. Error messages An error message can be identified by a round icon and pink background….
Respondent anonymity and online surveys
Online surveys is designed to protect respondent anonymity. Online surveys does not use cookies for survey completion and external tracking software such as Google Analytics is not supported on online…
FAQ for Admin users (Project account)
This FAQ is for Admin users in Project type accounts. If you are an Admin user in a Organisation type account, please refer to our FAQ for Admin users (Organisation…
Where can I find information about scheduled maintenance?
Information about scheduled maintenance will be posted on our Twitter feed: https://twitter.com/online_surveys_ Where scheduled maintenance may result in online surveys being unavailable for a period of time, and/or we anticipate…
What file formats are available when exporting response data?
When exporting your results, you can choose from five different formats: Microsoft Excel 2007 and later (.xlsx) Microsoft Excel 2003 and older (.xls) Comma Separated Values (.csv) SPSS (.sav) Tab…
How do I purchase a online surveys account?
If you wish to purchase a online surveys account, here is how to go about it: 1. Check whether your institution already has a online surveys account Many UK Higher…
What is More info?
The More info text box, found in the Advanced options of a question editor, allows you to add further information to your questions. This could be used to, for example,…
What is validation?
Some of the online surveys question types allow you to set restrictions on the answers, such as what type of answer or how many answers a respondent can provide. These…
How do I reset my password?
If you have forgotten your password, you can send yourself a password reset email by clicking on the Forgotten password link on the online surveys sign in screen. If you…