Amending your user profile
…reset emails and other communications from online surveys. You may also wish to add or change your title, name and phone numbers as needed. To amend your user profile: On…
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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Can I include responses from paper questionnaires, interviews, phone surveys, etc. in my online surveys analysis?
…of which surveys were completed online and which offline, you could set up two separate copies of your survey and merge or compare the results after, or you could use…
FAQ for Admin users (Organisation account)
…where the survey author is not contactable. How do I access the Admin screens in online surveys? Sign in to online surveys and: Click on Manage at the top right…
Editing a launched survey
…question text of any existing questions. Edit the advanced options of any existing questions. Re-order rows and columns in grid questions. Add new question columns to grid questions. Note: This…
Multiple choice (single answer) questions
…a question optional or required (compulsory). Show optionality: Ticking this box displays the word “Optional” or “Required” (as appropriate) next to the question text. Initial value for the question: the…
Why do I get the message "0 emails sent" when sending invitations/reminders?
…send a reminder email to a respondent if you have sent them an invitation email using online surveys. Other common reasons for being unable to send invitation/reminder emails include: The…
Adding an image
…entering a pixel width in the Border box. For example, typing in the number “1” will create a 1-pixel wide border, “2” a 2-pixel border, and so on. Use the…
Online surveys v3 FAQ
Our live FAQ can be found on our Online Surveys v3 support site….
How do I send survey invitation emails to my respondents?
…options for sending invitation and reminder emails to your respondents: Online surveys has an inbuilt email tool which you can use to send invitation and reminder emails to your respondents….
Can I create a survey in a language not officially supported in online surveys?
…you run surveys in more than one language with the intention of merging or comparing results, you should pilot these to ensure the data can be combined in online surveys….