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Help & support

FAQ for Admin users (Organisation account)

…where the survey author is not contactable. How do I access the Admin screens in online surveys? Sign in to online surveys and: Click on Manage at the top right…

What is pre-population?

…answers to each pre-populated question), and online surveys inserts the information when your respondents access the survey. You can provide pre-population information to online surveys in one of two ways:…

Amending your user profile

…reset emails and other communications from online surveys. You may also wish to add or change your title, name and phone numbers as needed. To amend your user profile: On…

Adding an image

…entering a pixel width in the Border box. For example, typing in the number “1” will create a 1-pixel wide border, “2” a 2-pixel border, and so on. Use the