Distributing your survey URL
…your survey to your respondents, both within online surveys and outside of online surveys. The survey distribution and sharing options within online surveys become available in the Survey launchpad once…
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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Navigating your Dashboard
When you log in to online surveys, you are taken to the Dashboard . From the dashboard you can create new surveys, find and work on existing surveys, import surveys,…
What should I be aware of when using grid and scale/rank questions in my survey?
…to analyse Each row/column combination is displayed separately in the analysis. A grid with 10 rows and 3 question columns will produce 30 separate analysis tables or charts. Depending on…
Piping
This FAQ provides general information about piping in online surveys. We recommend you read this page in its entirety before using piping in online surveys for the first time. For…
Comparing responses from several surveys
…want to: Compare surveys based on their structure: This will compare surveys based on the number, type and order of the questions. The comparison tool will attempt to match question…
Previewing, printing and saving your survey as a PDF
…in online surveys. You can use the survey preview to: Proofread your survey for errors. Test the settings and validation for each question. Check your page and question order, and…
Can questions, answer options, pages or respondents be randomised?
…can then email the different survey web addresses to respondents as appropriate. Depending on the number and complexity of your questions, you could make use of a combination of routing,…
Managing account responsibilities
…the account complies with the Data Protection Act. Being the first point of contact for any queries regarding the account. Mediating account-level requests from the organisation to the online surveys…
Will exporting my results affect my survey?
…generates a copy of the information held on the online surveys servers and converts it into the format that you have chosen. The original information is retained within online surveys….
How do I reset my password?
…have not forgotten your password but you wish to change it, you can either: Use the Forgotten password link on the online surveys sign in screen; or Sign in to…