BOS - Online Surveys

powerful, flexible online surveys

Multiple choice (multiple answers) questions

Multiple choice (multiple answers) questions allow respondents to select one or several answers from a list using tick boxes.

By default, all of the answers can be selected by a respondent.  However, this question type allows you (under the advanced options) to restrict the number of answers that a respondent can select.  This means that you can set the question up so that only some, or only one, of the answers can be selected.

To create a multiple choice (multiple answers) question:

  1. In the survey builder icon Survey builder, decide where you want to place your question and click Add item.
  2. Select multiple-answer question icon Multiple-choice (multiple answers) question. The question editor will open.
  3. Enter your question into the Question text box. You can also add formatting and hyperlinks.
  4. Enter a list of possible answers.  You can enter the first answer in the Add answer option box, and select the plus sign underneath to add further boxes. If you have a long list of answer options you can also type or paste it into the Add many answer options box, one per line.
  5. If you need to, you can re-order the list of answer options by clicking on the up-down-arrow up/down arrow to the left of the answer option you wish to move and dragging the option to the correct place in the list.
  6. Choose whether you want the answers to be displayed vertically or horizontally, using the drop-down menu.
  7. Set up any advanced options (see below), if required.
  8. Click Add question.

Your question will appear inside a box on the main survey builder page. You can preview it by clicking on the preview icon Preview icon at the top of the page it appears on. If you want to make any changes to it, click on the edit icon Edit question icon. To move, copy, delete or convert it, click on the action icon Question actions icon.

Optional settings and advanced options

There are a number of settings that you can apply to multiple choice (multiple answer) questions, including:

  • Non-applicable answer options: You can choose whether you want any answers to be non-applicable and thereby excluded from analysis of your survey. Click on the arrow arrow next to the relevant answer option to access this setting. If This is a non-applicable answer is selected, this answer is considered to be ‘not applicable’, and responses that have selected it will not be included in the analysis.
  • Make this question optional/required: Optional questions can be skipped by respondents; setting a question to ‘required’ means an answer has to be entered to allow the respondent to continue on to the next survey page.
  • Show optionality: Ticking this box displays the word “Optional” or “Required” (as appropriate) next to the question text.
  • Minimum/Maximum number of items that must/can be checked: These boxes allow you to force respondents to provide ‘at least X answers’, or ‘no more than Y answers’. Using both fields will allow you to specify a range of ‘at least X, but no more than Y answers’.  If you want your respondents to only choose one answer, set the maximum number to 1.
  • Show validation: This option displays a message to the respondent which sets out the minimum/maximum requirements set by you. This is set to be shown by default.
  • Initial value for the question: the answer that will be displayed by default.
  • Add a text box allowing respondents to enter an “Other” answer: this adds an additional box that allows respondents to add their own response if none of the suggested answers apply.
  • More info: Use this text box to add an explanation or further information to your questions. This text will not be displayed by default to respondents, but will be shown to them if they click on more info icon More info. If you wish additional information to be visible by default, use the survey builder to add a note to the question instead.
  • Alternative question text for use in exports: If your question text is long, you can enter a shorter version here which you can choose to use instead of the full question text if you export your results data. This alternative text will not be visible to respondents.  This field is also used to apply a piping source label to the question.
  • Pre-population parameter: Pre-populate this question with information you already know about individual or groups of respondents.
  • Question visibility if answer is pre-populated: Use this setting to display or hide the pre-populated question.