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Online surveys  (formerly BOS)

Powerful, flexible online surveys

Help & support

I can’t log in to online surveys

…screen by clicking on Sign In on the online surveys home page, or you can access it directly via the link below. https://admin.onlinesurveys.ac.uk/accounts/login/ You are not using the correct email…

How can I help a user who can’t log in?

…user has activated their account (the Active box is ticked): Advise the user that they should discard the invitation email and log in at https://admin.onlinesurveys.ac.uk/accounts/login/ Check that the user is…

Respondent anonymity and online surveys

Online surveys is designed to protect respondent anonymity. Online surveys does not use cookies for survey completion and external tracking software such as Google Analytics is not supported on online

Who do I contact for help?

…of every Help page. The online surveys support team is not always the appropriate first point of contact. Listed below are some common queries where the online surveys team may…

Merging responses from several surveys

You can merge the responses from two or more surveys that have the same structure (the same number, type and order of the questions). For the merge process to work,…

Creating a grid question

A grid allows you to group questions together into a table format. Grids are flexible and space saving, but can easily become complex and difficult for respondents to use. Grids…

Scale/rank questions

order of preference or importance. For example: Creating a scale/rank question To create a scale question: In the Survey builder, decide where you want to place your question and click…