Including a consent statement
…the terms and conditions. You can use the screening functionality within online surveys to direct participants away from the survey if they state that they do not consent or that…
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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What should I be aware of when using grid and scale/rank questions in my survey?
…respondents A moderately-sized scale/rank question containing 20 statements and 7 response options contains 20 x 7 = 140 individual elements. Your respondent’s browser must obtain this information from the Online…
Distributing your survey URL
…your survey to your respondents, both within online surveys and outside of online surveys. The survey distribution and sharing options within online surveys become available in the Survey launchpad once…
The components of a respondent list
…password. Passwords: can either be supplied by the survey author, or will be generated automatically by online surveys if left blank. do not have to be unique. are limited to…
My participants are seeing the message "The link you used to arrive at this page is not valid". What does this mean?
…is not supported in online surveys. Any information appended to the end of a online surveys survey link by an external service will be seen by online surveys as an…
Controlling who can complete your survey
…you create personalised survey links for your respondents (or issue respondents with usernames and passwords, if preferred). Allow you to email the survey links to your respondents straight from online…
Customising invitation and reminder emails
…account types. Full instructions for activating and using the online surveys email tool can be found on our Help page “Inviting and reminding respondents using online surveys“. This page explains…
Upgrading or downgrading your licence
Upgrading During your licence term The Primary Contact can ask the online surveys support team to upgrade their licence at any point. The support team will create a pro-rata payment…
Providing limited access to results data
If you are a member of an Organisation account, online surveys allows you to provide limited access to results data to other users. This may be necessary or desirable where…
Adding sub-questions
…type, and set the question text and advanced options as desired. If the parent question is a multiple choice or selection list question, there will be a new Advanced option…