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Online surveys  (formerly BOS)

Powerful, flexible online surveys

Adding and editing questions

This page explains how to:

  • Add questions to your survey.
  • Preview, edit, move, copy and delete a question.
  • Convert a question to a different question type.

To access the survey builder icon Survey builder, go to your Dashboard dashboard-icon, locate your survey and click Design.

Your Survey’s pages

When you first create a survey, you’ll be presented with two blank pages.

  • Page 1 is ready for you to add your questions.
  • Page 2 is the final page of the survey. It will be shown to your respondents after they have submitted their response, so It should not contain any questions; instead, add a Note for a thank you message or debrief.

To add more pages for questions to your survey click ‘Add page’ between pages 1 and 2.

Adding questions to your survey

To add a new question:

  1. Decide where you want to place your question.  Adding a question into a blue area of the survey builder will add a new, independent question.  Adding a question within another question (inside the brown box surrounding an existing question) will create a sub-question. Sub-questions are useful for following up a question to gather additional information and can be set up to be optional or mandatory depending on the respondent’s first answer.
  2. Click Add item.  This will bring up a list of items that you can add to your survey.
  3. Select the type of question that you want to insert. The question editor will open.
  4. Type in the question text and format it using the tool bar, if required.
  5. Add links, images or embedded media to the question text, if required.
  6. Depending on the question type, you will also be able to add answer options and advanced options below the question text.
  7. Click Add question.

Your question will appear inside a box on the main survey builder page. Here you can:

  • Make changes to it by clicking on the edit icon Edit question icon.
  • Move, copy or delete it by using the action icon Question actions icon.
  • Preview it by clicking on the preview icon Preview icon at the top of the page that the question appears on.

Converting a question

To convert a question into a different question type:

  1. Click on the action icon Question actions icon next to the question
  2. Select Convert to… (choose the appropriate question type). You will only be offered conversions that are available for that question type.
    These are:

    • Multiple choice (single answer) to Multiple choice (multiple answers) or Selection list.
    • Multiple choice (multiple answers) to Multiple choice (single answer) or Selection list.
    • Selection list to Multiple choice (single answer) or Multiple choice (multiple answers).
    • Single-line free text to Multi-line free text.
    • Multi-line free text to Single-line free text.
    • Scale/rank question to Grid question.