Error text or missing responses on the Analyse page
…cases, the actual response data is not affected, but your view needs to be refreshed. To refresh your results: Go to the Analyse page for the affected survey. At the…
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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Showing 61-70 of 93 results
Pre-launch messages
…one or more multiple choice (multiple answer) questions that have a short title and allow more than one answer. If a respondent selects more than one answer from these questions…
Providing limited access to results data
If you are a member of an Organisation account, online surveys allows you to provide limited access to results data to other users. This may be necessary or desirable where…
What is a "Token"?
…needing to enter a username/password combination. A personalised URL looks like this: https://accountname.onlinesurveys.ac.uk/surveyname?token=xxxxxxxx If you leave the token field blank when providing respondent data, online surveys will generate random, non-guessable…
How do I change the survey status?
…opening and closing dates are both in the past. A survey remains in draft status until it has been launched. Within online surveys, a survey is “launched” as soon as…
How do I know who has and has not completed my survey?
Online surveys is designed to maintain respondent anonymity and therefore it will not automatically capture any identifying information about your respondents. However, if you have: set up a respondent list…
I can’t see a survey that has been shared with me
To see surveys that other online surveys users have shared with you: Single user account and Project account: Click Shared surveys (at the top right of your Dashboard ). Organisation…
Copying charts from the Analysis Summary
…bar and drop it there. Visit your survey’s Analyse Summary page. Go to the Display button at the top of your Analyse page and choose All text responses. Click the…
Deleting surveys
…to be purged from online surveys. This action cannot be undone and a survey cannot be recovered once it has been permanently deleted. To delete one survey at a time:…
Pre-population – Constraints and considerations
…answer does not meet the relevant criteria, online surveys cannot match the answer to the question and any affected respondents will not be able to access the survey. Anonymity Capturing…