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Online surveys  (formerly BOS)

Powerful, flexible online surveys

Help & support

Online surveys Security

commit to achieving and maintaining a grade of at least A when tested by SSLLabs. You can view the current status at https://www.ssllabs.com/ssltest/analyze.html?d=www.onlinesurveys.ac.uk&hideResults=on. Data is not encrypted whilst at rest…

Common problems when importing or exporting respondents

…and Notepad to create a CSV file that retains foreign language characters: https://www.ablebits.com/office-addins-blog/2014/04/24/convert-excel-csv/#export-csv-utf8 Alternatively, try using Google Sheets, OpenOffice, LibreOffice or another application to work with your CSV file. Numbers…

Importing your respondent list

…and email address (columns A and C) supplied by the survey author. Password and token (columns B and D) left blank for online surveys to generate automatically. No information provided…

Renewing your online surveys licence

…6. The online surveys Support team will issue an invoice as quickly as possible and renew your licence for another year. Paying online Single-user account users will be prompted to…

Comparing responses from several surveys

…survey, as well as a combined total. You can now undertake the following actions: Add another survey to the comparison by repeating the steps above. Filter the comparison report for…

Benchmarking

…Run the same survey across a group of institutions and compare your results against an anonymised aggregate. Online surveys has been used to run UK-wide benchmarking surveys since 2002. The

Where can I find information about scheduled maintenance?

Information about scheduled maintenance will be posted on our Twitter feed: https://twitter.com/online_surveys_ Where scheduled maintenance may result in online surveys being unavailable for a period of time, and/or we anticipate…

I can’t log in to online surveys

…in at https://admin.onlinesurveys.ac.uk/accounts/login/ using your email address and the password you set when you activated your account. If you cannot remember your password, there is a Forgotten password link on…

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