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Online surveys  (formerly BOS)

Powerful, flexible online surveys

Help & support

Using piping in your survey

…extra requirements where the source question is a scale/rank question or a grid question: For a scale/rank source question, the anchor is comprised of the source label, an underscore, then…

How do I refresh the Analyse page?

Refreshing your Analyse page pulls through any new responses and includes them in the Summary report. If your Analyse page does not appear to be displaying the correct number of…

Creating a customised URL using piping

…window. The HTML tags are inserted around the link text: <a href=”https://xxx.onlinesurveys.ac.uk/survey-name?x1=[BOS_CORE_RECEIPT]&xx”>our follow-up survey</a> The changes are saved by clicking OK. The link text is now underlined and coloured blue….

Why should I always pilot my survey?

…is a more robust test of aspects such as routing and piping than the survey preview, and a pilot run gathers response data which you can view in, and export…

Setting answer options as non-applicable

completion. Online surveys cannot automatically apply the non-applicable setting to an answer option. You must apply the setting yourself by following the instructions below. To set an answer option as…

Why is my survey only open for 30 days?

the opening and closing dates and change them to dates that are appropriate for your survey. To change your survey’s opening and closing dates: Click on Distribute, then Distribution settings….

How do I validate my pre-population parameters?

…in a more manageable way. Amending inconsistencies You will need to amend any inconsistencies by checking the answer options in the survey and amending your invalid re-population parameters to match….