How do I reset my password?
…the Forgotten password link on the online surveys sign in screen; or Sign in to online surveys, click Manage at the top right of the screen, then choose Change password….
Online surveys (formerly BOS)
Powerful, flexible online surveys
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What is the Survey Contact?
…this and click Save. Important: A Survey Contact must be an online surveys user who is either part of the same online surveys account or has permissions for the survey….
FAQ for Admin users (Project account)
…yourself. What are the rights & responsibilities of an Admin user in a Project account? An Admin user in a Project account can: Add users. Delete users. View all users…
Including a consent statement
…terms and conditions”. In the Add answer option box, type “Yes”. Click + Add another answer option. In the new Add answer option box, type “No”. Click on the arrow…
What is the response ID or unique response number?
Every online surveys response – every completed set of answers to the questions in an online survey – is assigned a unique response number by online surveys. This is referred…
Changing respondent details
…manually, one at a time. Export the respondent list, make the changes, and then import the amended list. Manually amending respondent records: On your Dashboard , locate your survey and…
Will exporting my results affect my survey?
…retained within online surveys. You can export your data as many times as you like, and you can do this at any time, whether your survey is open or closed….
Adding a video or other media content
…your survey. Videos and other media can be embedded into a note or the ‘More info’ section in a question. Videos and other media cannot be embedded into question text….
How do I change the survey status?
…opening and closing dates are both in the past. A survey remains in draft status until it has been launched. Within online surveys, a survey is “launched” as soon as…
What is a ‘slug’?
A ‘slug’ is a short label for something, containing only letters, numbers, underscores or hyphens. In online surveys, the term ‘slug’ is used to refer to the survey short name,…