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Online surveys  (formerly BOS)

Powerful, flexible online surveys

Help & support

Copying charts from the Analysis Summary

…bar and drop it there. Visit your survey’s Analyse Summary page. Go to the Display button at the top of your Analyse page and choose All text responses. Click the…

Using piping in your survey

…location. A piping anchor uses the source question label typed in all caps and surrounded by square brackets. E.g. source label = name; anchor = [NAME]. Please note the following…

How do I refresh the Analyse page?

Refreshing your Analyse page pulls through any new responses and includes them in the Summary report. If your Analyse page does not appear to be displaying the correct number of…

Creating a customised URL using piping

…window. The HTML tags are inserted around the link text: <a href=”https://xxx.onlinesurveys.ac.uk/survey-name?x1=[BOS_CORE_RECEIPT]&xx”>our follow-up survey</a> The changes are saved by clicking OK. The link text is now underlined and coloured blue….

Why should I always pilot my survey?

…is a more robust test of aspects such as routing and piping than the survey preview, and a pilot run gathers response data which you can view in, and export…

Setting answer options as non-applicable

…set as non-applicable. Tick the box next to This is a non-applicable answer. Repeat steps 3 and 4 for all answer options you wish to set as non-applicable. Click Save….

Why is my survey only open for 30 days?

…the opening and closing dates and change them to dates that are appropriate for your survey. To change your survey’s opening and closing dates: Click on Distribute, then Distribution settings….