Upgrading or downgrading your licence
…renewal date, the account’s features will be downgraded. For details of our different licence types visit our Features and pricing page or contact the online surveys support team at help@jisc.ac.uk….
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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Showing 51-60 of 106 results
What should I be aware of when using grid and scale/rank questions in my survey?
…the survey page at all. Submission at the end of the page that contains a grid of this size will also be slow as a large amount of information must…
Piping
…is applied to a question. This tells online surveys that the answer to this question will be used later in the survey. An anchor. The anchor identifies the place where…
Distributing your survey URL
…your survey to your respondents, both within online surveys and outside of online surveys. The survey distribution and sharing options within online surveys become available in the Survey launchpad once…
My participants are seeing the message "The link you used to arrive at this page is not valid". What does this mean?
…is not supported in online surveys. Any information appended to the end of a online surveys survey link by an external service will be seen by online surveys as an…
Controlling who can complete your survey
…Username box (above “Respondent export / import) and click + Add respondent. A random password and token will be automatically generated. Add any necessary additional information (e.g. an email address…
Creating a new survey
There are three ways to create a new survey: Create a new survey from scratch. Create a new survey by copying an existing survey. Create a new survey by importing…
The components of a respondent list
…100 characters. can use any character (including spaces and non-Latin characters). are used to access the survey, in combination with the respective username. Passwords that are auto-generated by online surveys…
Where can I find information about scheduled maintenance?
…and/or we anticipate that there will be noticeable effects on users or survey respondents, we may also display a message on online surveys users’ Dashboards providing details about the maintenance….
Unscheduled maintenance: 4-5 March 2024
…Online Surveys which is unaffected and operating as normal. Please also note that v2 will be discontinued on 31 July 2024. If you need assistance with the transition, our next…