How do I change the survey status?
There are four options for the status of an online survey: – Draft surveys have not yet been launched. – Scheduled surveys have been launched but the opening date is…
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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Pre-launch messages
…store this data. The survey will be anonymous (unless respondents provide responses to other questions that can be used to identify them). Respondent anonymity and online surveys Question x.y is…
Previewing, printing and saving your survey as a PDF
…as a PDF. You can access the survey preview at any point while creating or running your survey. Note: Response information entered into a survey preview is not recorded anywhere…
Can questions, answer options, pages or respondents be randomised?
…create several different versions of the survey and use something outside of online surveys (names out of a hat, random number tables etc) to randomly assign respondents to surveys. You…
How do I know who has and has not completed my survey?
Online surveys is designed to maintain respondent anonymity and therefore it will not automatically capture any identifying information about your respondents. However, if you have: set up a respondent list…
What is a "Token"?
…needing to enter a username/password combination. A personalised URL looks like this: https://accountname.onlinesurveys.ac.uk/surveyname?token=xxxxxxxx If you leave the token field blank when providing respondent data, online surveys will generate random, non-guessable…
Providing limited access to results data
If you are a member of an Organisation account, online surveys allows you to provide limited access to results data to other users. This may be necessary or desirable where…
Error text or missing responses on the Analyse page
…Sign out of Online Surveys – you must actually Sign out at the top right of the screen rather than just closing your browser. Sign back in to Online Surveys…
Why do I have to enter a username and/or password to preview my survey?
…set up; or 2. Enter a username and password from your respondent list. Note: You cannot access your survey preview by entering your online survey username and password. You must…
Copying charts from the Analysis Summary
…dynamic charts into pasteable images: Ensure your browser’s bookmarks/favourites bar is displayed. Drag the bookmarklet (grey box) labelled online surveys charts to images (found below these instructions), to your bookmarks/favourites…