Error text or missing responses on the Analyse page
…Sign out of Online Surveys – you must actually Sign out at the top right of the screen rather than just closing your browser. Sign back in to Online Surveys…
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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Deleting surveys
…from online surveys and cannot be recovered. You can choose to permanently delete your surveys yourself at any time if you do not wish to wait 30 days for them…
Pre-population – Constraints and considerations
…not provide a pre-populated answer in exactly the right format, online surveys cannot match the answer to the question and any affected respondents will not be able to access the…
I can’t see a survey that has been shared with me
To see surveys that other online surveys users have shared with you: Single user account and Project account: Click Shared surveys (at the top right of your Dashboard ). Organisation…
Pre-launch messages
…store this data. The survey will be anonymous (unless respondents provide responses to other questions that can be used to identify them). Respondent anonymity and online surveys Question x.y is…
Can questions, answer options, pages or respondents be randomised?
…create several different versions of the survey and use something outside of online surveys (names out of a hat, random number tables etc) to randomly assign respondents to surveys. You…
Providing limited access to results data
If you are a member of an Organisation account, online surveys allows you to provide limited access to results data to other users. This may be necessary or desirable where…
How do I know who has and has not completed my survey?
Online surveys is designed to maintain respondent anonymity and therefore it will not automatically capture any identifying information about your respondents. However, if you have: set up a respondent list…
What is a "Token"?
…needing to enter a username/password combination. A personalised URL looks like this: https://accountname.onlinesurveys.ac.uk/surveyname?token=xxxxxxxx If you leave the token field blank when providing respondent data, online surveys will generate random, non-guessable…
Why do I have to enter a username and/or password to preview my survey?
…set up; or 2. Enter a username and password from your respondent list. Note: You cannot access your survey preview by entering your online survey username and password. You must…