Setting user access levels
…in an Organisation account an Admin user holds Preview and Manage permissions over all of the surveys in the account and can also access a read-only version of the Survey…
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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Can I add or delete respondents, or change respondent details, when my survey is open?
…result in personalised URLs and/or Finish Later links no longer working. Please read the instructions for the change you wish to make in full before going ahead with any changes….
What file formats are available when exporting response data?
…response data into a statistical analysis program that is not able to read the .sav format, you can tick the ‘Code responses’ box when exporting your data in .xlsx, .xls,…
Amending your user profile
…visible to Admin users of the online surveys account you belong to. Username: this is the username you use to log in to online surveys. By default, your username is…
What is pre-population?
…answers to each pre-populated question), and online surveys inserts the information when your respondents access the survey. You can provide pre-population information to online surveys in one of two ways:…
Common problems when importing or exporting respondents
This FAQ applies to surveys where you have chosen to enable survey access control and create a list of respondents. Note: Files larger than 10Mb cannot be uploaded to online…
Can I include responses from paper questionnaires, interviews, phone surveys, etc. in my online surveys analysis?
…of which surveys were completed online and which offline, you could set up two separate copies of your survey and merge or compare the results after, or you could use…
Exporting response data
As well as using the analysis features available in online surveys, you can also export your response data and analyse it outside of online surveys in your choice of software…
Can I create a survey in a language not officially supported in online surveys?
…you run surveys in more than one language with the intention of merging or comparing results, you should pilot these to ensure the data can be combined in online surveys….
How can I share my survey/data with someone else?
There are several ways to share your survey and/or results data with other people, both within and outside of online surveys. Sharing surveys and results with other online surveys users…