Common problems when importing or exporting respondents
This FAQ applies to surveys where you have chosen to enable survey access control and create a list of respondents. Note: Files larger than 10Mb cannot be uploaded to online…
Online surveys (formerly BOS)
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Can I include responses from paper questionnaires, interviews, phone surveys, etc. in my online surveys analysis?
…of which surveys were completed online and which offline, you could set up two separate copies of your survey and merge or compare the results after, or you could use…
How do I send survey invitation emails to my respondents?
…options for sending invitation and reminder emails to your respondents: Online surveys has an inbuilt email tool which you can use to send invitation and reminder emails to your respondents….
Adding an image
…from third parties (or arising from our own audits) regarding copyright infringement will be passed on to the institution holding the online surveys account. We reserve the right to temporarily…
Why do I get the message "0 emails sent" when sending invitations/reminders?
…emails from online surveys. If a respondent has chosen to opt out of emails from online surveys, the tool will not attempt to send them an invitation or reminder email….
Online surveys v3 FAQ
Our live FAQ can be found on our Online Surveys v3 support site….
How can I share my survey/data with someone else?
There are several ways to share your survey and/or results data with other people, both within and outside of online surveys. Sharing surveys and results with other online surveys users…
Can I create a survey in a language not officially supported in online surveys?
…you run surveys in more than one language with the intention of merging or comparing results, you should pilot these to ensure the data can be combined in online surveys….
Survey access control
…There are three survey access control options. You can: 1. Choose not to enable survey access control (default) This is the default setting for all new online surveys surveys. This…
Adding files to your survey
…third parties (or arising from our own audits) regarding copyright infringement will be passed on to the institution holding the online surveys account. We reserve the right to temporarily disable…