How do I purchase a online surveys account?
…made out to Jisc (not online surveys). 4. Purchase your online surveys account online To purchase a online surveys account, go to the Features and Pricing page and choose the…
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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Importing your respondent list
…for example, MS Excel or Google Docs. To import a list of respondents: Prepare your spreadsheet. Save your spreadsheet in CSV format. Import the CSV file into online surveys. Note:…
What are the key features of the different online surveys account types?
…reminders from within online surveys Single user account users do not have access to the online surveys email tool and must send survey invitations and reminders outside of online surveys….
Renewing your online surveys licence
One month before your annual online surveys licence is due to expire, the online surveys support team will create a payment and issue a reminder email. This will be sent…
I can’t log in to online surveys
…at the correct address Once you have activated your account, you can no longer use the invitation link to access online surveys. You can find the online surveys sign in…
Can the "view as separate questions" message be removed?
…separate questions” allows participants to break a grid question or scale/rank question out into individual questions. This assists participants who use screen readers and participants who may find the tabular…
Adding pages, text and sections to your survey
…least two pages: When you first create a survey, you’ll be presented with two blank pages. Page 1 is ready for you to add your questions. Page 2 is the…
FAQ for Admin users (Organisation account)
…where the survey author is not contactable. How do I access the Admin screens in online surveys? Sign in to online surveys and: Click on Manage at the top right…
How can I help a user who can’t log in?
…the invitation email link any more and they must log in to online surveys at the Sign in screen. New users sometimes either attempt to log in to online surveys…
Respondent anonymity and online surveys
Online surveys is designed to protect respondent anonymity. Online surveys does not use cookies for survey completion and external tracking software such as Google Analytics is not supported on online…