Inviting respondents to participate in your survey
…online surveys has the following advantages: You are not limited to 5,000 respondents and you can send as many invitations and reminders as you like. An email sent from your…
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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Features not currently available in online surveys
…available in previous versions, such as routing, piping, question validation, new question types and new distribution and analysis tools. Certain functionality that previously had to be purchased separately, such as…
Creating accessible surveys
Online surveys aims to follow the principles of the W3C Web Content Accessibility Guidelines. However, accessibility is not just a technical issue. Creating an accessible online survey involves care in…
Sharing a survey with another user
…grant another online surveys user the ability to do so. We recommend that all online surveys users in an Organisation account add at least one other user to their survey…
Online surveys policy on unusually large surveys
…unmanageable, online surveys supplies a warning at the top of both the Design page and the Distribute page. If a survey author sees this message, they should seriously reconsider their…
Adding a question to capture the username, email address or token of your respondents
…our FAQ on respondent anonymity. To add the hidden question: Choose an appropriate place to add a hidden question. It is advisable to add the hidden question after the final…
Can I see partial or incomplete responses?
…responses cannot be accessed. If you wish to know how many times your survey has been accessed but not completed, and/or you would like to know if participants are dropping…
Controlling who can complete your survey
…Username box (above “Respondent export / import) and click + Add respondent. A random password and token will be automatically generated. Add any necessary additional information (e.g. an email address…
Unscheduled maintenance: 4-5 March 2024
…maintenance is taking place, v2 will not be accessible and respondents will not be able to submit responses to open surveys. Version 3 (v3) of Online Surveys is unaffected and…
FAQ for Admin users (Organisation account)
…yourself. What are the rights & responsibilities of an Admin user in an Organisation account? An Admin user in an Organisation account can: Add users. Delete users. View all users…