Help & support

Can I create a survey in a language not officially supported in online surveys?

…questions, how respondents would enter answers, and how the answers appear in the results. You should also check if the survey works in the different browsers and operating systems that…

Adding an image

…Select the image and click Open. Click on Save files. The image will be uploaded to online surveys and the image’s URL will appear in the Survey files page. You…

Online surveys v3 FAQ

Our live FAQ can be found on our Online Surveys v3 support site….

Why do I get the message "0 emails sent" when sending invitations/reminders?

…emails from online surveys. If a respondent has chosen to opt out of emails from online surveys, the tool will not attempt to send them an invitation or reminder email….

How do I send survey invitation emails to my respondents?

…options for sending invitation and reminder emails to your respondents: Online surveys has an inbuilt email tool which you can use to send invitation and reminder emails to your respondents….

Survey access control

…There are three survey access control options. You can: 1. Choose not to enable survey access control (default) This is the default setting for all new online surveys surveys. This…

Adding files to your survey

…the file you wish to use. Select the file and click Open. Click on Save files. The file will be uploaded to online surveys and the image’s URL will appear…

The components of a respondent list

…password. Passwords: can either be supplied by the survey author, or will be generated automatically by online surveys if left blank. do not have to be unique. are limited to…

Piping

This FAQ provides general information about piping in online surveys. We recommend you read this page in its entirety before using piping in online surveys for the first time. For…

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