I can’t log in to online surveys
…at the correct address Once you have activated your account, you can no longer use the invitation link to access online surveys. You can find the online surveys sign in…
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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Respondent anonymity and online surveys
Online surveys is designed to protect respondent anonymity. Online surveys does not use cookies for survey completion and external tracking software such as Google Analytics is not supported on online…
How can I help a user who can’t log in?
…the invitation email link any more and they must log in to online surveys at the Sign in screen. New users sometimes either attempt to log in to online surveys…
Inviting respondents to participate in your survey
…will be automatically discarded and will not reach survey authors or the online surveys support team. Some people have opted out of receiving any emails from online surveys. If one…
Who do I contact for help?
…of every Help page. The online surveys support team is not always the appropriate first point of contact. Listed below are some common queries where the online surveys team may…
Sharing a survey with another user
…organisations. If you are not a member of an Organisation account, or you wish to share your survey with someone outside of online surveys, please see our FAQ on sharing…
Features not currently available in online surveys
In 2014, online surveys was redeveloped and an entirely new version of the system was launched (under the name BOS). The new version of online surveys offers many features not…
Creating accessible surveys
…note item, so the survey output can be affected by survey authors. Similarly, online surveys produces surveys that have a correct document hierarchy (<h2> following a single <h1> etc.), but…
Adding a question to capture the username, email address or token of your respondents
To activate the online surveys email tool, and/or to allow online surveys to keep track of who has and who has not completed your survey, you must: Set up a…
Online surveys policy on unusually large surveys
…unmanageable, online surveys supplies a warning at the top of both the Design page and the Distribute page. If a survey author sees this message, they should seriously reconsider their…