Multiple choice (multiple answers) questions
…information to be visible by default, use the survey builder to add a note to the question instead. Alternative question text for use in exports: If your question text is…
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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Selection list questions
…for use in exports: If your question text is long, you can enter a shorter version here which you can choose to use instead of the full question text if…
Creating a grid question
…long, you can enter a shorter version here which you can choose to use instead of the full question text if you export your results data. This alternative text will…
Scale/rank questions
…five- or seven-point scale. They are usually used to gauge agreement, importance or likelihood, for example: Semantic differential scales Following a similar principle you can also create a scale between…
Simple routing
…used to skip part of a page. If you want to use routing to allow your respondents to skip questions, those questions must be on a separate page. In the…
Error text or missing responses on the Analyse page
This help page is for users who experience an error when viewing their survey responses on the Analyse Summary page. The following issues can be remedied by following the steps…
Use the Theme builder to create your own survey theme
…the theme before making it available to other users. It should be descriptive and memorable. If you are creating a theme to be used for all users in the account,…
Sharing a survey with another user
…grant another online surveys user the ability to do so. We recommend that all online surveys users in an Organisation account add at least one other user to their survey…
Accessing survey responses
…options for individual questions: Click on the cog next to a question’s responses to: Hide the results for that question. Export the data in .csv or .xlsx format. Display more…
Complex routing
This tutorial is about complex routing (or ‘branch-logic’) which you can use to create different routes through your survey that are the most relevant to each respondent. This page explains…