Setting answer options as non-applicable
…where the questions are contained within a grid. Setting an answer option as non-applicable means that the answer option will be excluded from the results analysis. The non-applicable answer option…
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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Is additional statistical information (e.g. standard deviation) available in the results analysis?
…on the Analyse page to a table: In the Analyse tab, click on the cog next to a question and choose Table to convert a single chart to a table….
Use the Theme builder to create your own survey theme
…in all your surveys under My templates. Sharing your theme with all surveys in the account An admin user in an Organisation account can make a theme available as a…
Accessing benchmarking reports
…by the institution managing the survey or the online surveys team when the benchmarking reports are available. To access a benchmarking report: Locate your benchmarking survey and click Analyse. On…
Editing a launched survey
…a question from one type to another. Delete multiple choice answer options. Delete selection list answer options. Add or edit multiple choice answer options within grid questions. Add or edit…
Deleting respondents from a respondent list
This Help page applies to surveys where survey access control has been enabled and a respondent list has been created. You can delete respondents from your respondent list at any…
How do I construct personalised URLs for my respondents?
If you have set up a respondent list using survey access control, online surveys will construct personalised links for you. The personalised links are generated when you export your respondent…
Is there a limit to the number of respondents I can have?
…more than 20,000 responses, you should contact help@jisc.ac.uk. Online surveys allows you to set expected responses and maximum responses numbers in your survey’s Distribution settings. You do not have…
Can respondents save a survey part way through and return to it later?
…to a page giving the survey’s closing date and a ‘finish later’ URL. They can use this URL to return to the survey at the page on which they clicked…
Removing a user from your account
This page is for administrators and Primary Contacts of Project or Organisation type accounts. If you want to remove a user’s access to their online surveys account, you have two…