Editing a launched survey
…a question from one type to another. Delete multiple choice answer options. Delete selection list answer options. Add or edit multiple choice answer options within grid questions. Add or edit…
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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Can respondents save a survey part way through and return to it later?
…to a page giving the survey’s closing date and a ‘finish later’ URL. They can use this URL to return to the survey at the page on which they clicked…
How do I refresh the Analyse page?
Refreshing your Analyse page pulls through any new responses and includes them in the Summary report. If your Analyse page does not appear to be displaying the correct number of…
Adding a new user to your account
…their account and set up a password. You will now see the email address added as a new username to your list of account users. Click on a username to…
Why should I always pilot my survey?
…is a more robust test of aspects such as routing and piping than the survey preview, and a pilot run gathers response data which you can view in, and export…
Removing a user from your account
This page is for administrators and Primary Contacts of Project or Organisation type accounts. If you want to remove a user’s access to their online surveys account, you have two…
Customising your survey’s appearance
…not already have a background image, and/or if your survey pages are short and there is space available at the bottom of the screen to display the background. Administrators are…
Piloting your survey
…of its features, including data capture and reporting. It also means reviewers can test your survey without needing access to a online surveys account. To pilot your survey: Locate your…
Is additional statistical information (e.g. standard deviation) available in the results analysis?
…on the Analyse page to a table: In the Analyse tab, click on the cog next to a question and choose Table to convert a single chart to a table….
Use the Theme builder to create your own survey theme
…in all your surveys under My templates. Sharing your theme with all surveys in the account An admin user in an Organisation account can make a theme available as a…