Managing account responsibilities
This page is for administrators and Primary Contacts of Project or Organisation type accounts. Every online surveys account must have a Primary Contact (PC) and at least one Billing Contact….
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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Showing 71-80 of 108 results
How do I change the survey status?
There are four options for the status of an online survey: – Draft surveys have not yet been launched. – Scheduled surveys have been launched but the opening date is…
Known Issues
This page details known issues with Online Surveys, intended to help you apply workarounds until the issues can be resolved. Display and export of response data Issue resolved This issue…
What is a ‘slug’?
A ‘slug’ is a short label for something, containing only letters, numbers, underscores or hyphens. In online surveys, the term ‘slug’ is used to refer to the survey short name,…
I can’t see a survey that has been shared with me
To see surveys that other online surveys users have shared with you: Single user account and Project account: Click Shared surveys (at the top right of your Dashboard ). Organisation…
Deleting surveys
…from online surveys and cannot be recovered. You can choose to permanently delete your surveys yourself at any time if you do not wish to wait 30 days for them…
Pre-population – Constraints and considerations
…not provide a pre-populated answer in exactly the right format, online surveys cannot match the answer to the question and any affected respondents will not be able to access the…
Error text or missing responses on the Analyse page
…Sign out of Online Surveys – you must actually Sign out at the top right of the screen rather than just closing your browser. Sign back in to Online Surveys…
Pre-launch messages
…store this data. The survey will be anonymous (unless respondents provide responses to other questions that can be used to identify them). Respondent anonymity and online surveys Question x.y is…
Providing limited access to results data
If you are a member of an Organisation account, online surveys allows you to provide limited access to results data to other users. This may be necessary or desirable where…