Providing limited access to results data
If you are a member of an Organisation account, online surveys allows you to provide limited access to results data to other users. This may be necessary or desirable where…
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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How do I know who has and has not completed my survey?
Online surveys is designed to maintain respondent anonymity and therefore it will not automatically capture any identifying information about your respondents. However, if you have: set up a respondent list…
Why do I have to enter a username and/or password to preview my survey?
…set up; or 2. Enter a username and password from your respondent list. Note: You cannot access your survey preview by entering your online survey username and password. You must…
Copying charts from the Analysis Summary
…dynamic charts into pasteable images: Ensure your browser’s bookmarks/favourites bar is displayed. Drag the bookmarklet (grey box) labelled online surveys charts to images (found below these instructions), to your bookmarks/favourites…
Previewing, printing and saving your survey as a PDF
…in online surveys. You can use the survey preview to: Proofread your survey for errors. Test the settings and validation for each question. Check your page and question order, and…
Pre-launch messages
…store this data. The survey will be anonymous (unless respondents provide responses to other questions that can be used to identify them). Respondent anonymity and online surveys Question x.y is…
Can the same computer be used to complete a survey multiple times?
Yes. Online surveys does not prevent a survey from being completed many times on the same computer or from the same IP address. If you wish to restrict your survey…
How do I distinguish between a question and a sub-question?
When editing a survey in online survey, it is important to know whether you are creating/editing a parent question or a sub-question. The main distinguishing features of parent questions and…
How do I refresh the Analyse page?
…times as you like while the survey is open. If the Refresh data link is not visible or does not work, please contact the online surveys support team for assistance….
Creating a customised URL using piping
…a survey item and adding your own (basic) HTML tags. If you are not confident that you can undertake these tasks, please contact the online surveys support team or your…