Information about scheduled maintenance will be posted on our Twitter feed: https://twitter.com/online_surveys_ Where scheduled maintenance may result in online surveys being unavailable for a period of time, and/or we anticipate…
We are letting you know of urgent unscheduled maintenance planned for version 2 (v2) of Online Surveys from Monday 4 March at 08:00 for up to 48 hours. While the…
…the Forgotten password link on the online surveys sign in screen; or Sign in to online surveys, click Manage at the top right of the screen, then choose Change password….
…this and click Save. Important: A Survey Contact must be an online surveys user who is either part of the same online surveys account or has permissions for the survey….
This FAQ is for Admin users in Project type accounts. If you are an Admin user in a Organisation type account, please refer to our FAQ for Admin users (Organisation…
…the terms and conditions. You can use the screening functionality within online surveys to direct participants away from the survey if they state that they do not consent or that…
Every online surveys response – every completed set of answers to the questions in an online survey – is assigned a unique response number by online surveys. This is referred…
…exported list. Please be aware of the consequences of making the following changes to the respondent list file: Blanking out the passwords will cause online surveys to re-generate passwords for…
…generates a copy of the information held on the online surveys servers and converts it into the format that you have chosen. The original information is retained within online surveys….
Video and audio material cannot be hosted on the online surveys website. However, you can embed media that is hosted on an external service, such as YouTube or Vimeo, into…