Piping
…is applied to a question. This tells online surveys that the answer to this question will be used later in the survey. An anchor. The anchor identifies the place where…
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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Showing 41-50 of 89 results
Distributing your survey URL
…your survey to your respondents, both within online surveys and outside of online surveys. The survey distribution and sharing options within online surveys become available in the Survey launchpad once…
Upgrading or downgrading your licence
Upgrading During your licence term The Primary Contact can ask the online surveys support team to upgrade their licence at any point. The support team will create a pro-rata payment…
Controlling who can complete your survey
…Username box (above “Respondent export / import) and click + Add respondent. A random password and token will be automatically generated. Add any necessary additional information (e.g. an email address…
Navigating your Dashboard
…the current list of surveys (allowing for any filters currently applied) as a CSV file. Shared surveys – Where a user in another online surveys account has shared a survey…
Creating a new survey
There are three ways to create a new survey: Create a new survey from scratch. Create a new survey by copying an existing survey. Create a new survey by importing…
My participants are seeing the message "The link you used to arrive at this page is not valid". What does this mean?
…is not supported in online surveys. Any information appended to the end of a online surveys survey link by an external service will be seen by online surveys as an…
Customising invitation and reminder emails
…account types. Full instructions for activating and using the online surveys email tool can be found on our Help page “Inviting and reminding respondents using online surveys“. This page explains…
Managing account responsibilities
…service, such as upgrades, detail changes, etc. Managing users within the account, including user account set-up and timely deletion of user accounts and data, where appropriate. Administrative tasks, such as…
Adding a video or other media content
Video and audio material cannot be hosted on the online surveys website. However, you can embed media that is hosted on an external service, such as YouTube or Vimeo, into…