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Online surveys  (formerly BOS)

Powerful, flexible online surveys

Help & support

Respondent anonymity and online surveys

…up a respondent list allows you to restrict access to a predefined group of respondents, via either a username/password login or a personalised URL. If a respondent list has been…

What is a "Token"?

…needing to enter a username/password combination. A personalised URL looks like this: https://accountname.onlinesurveys.ac.uk/surveyname?token=xxxxxxxx If you leave the token field blank when providing respondent data, online surveys will generate random, non-guessable…

Including a consent statement

…terms and conditions”. In the Add answer option box, type “Yes”. Click + Add another answer option. In the new Add answer option box, type “No”. Click on the arrow…

Who do I contact for help?

…survey contact. Alternatively, contact the Primary Contact of the online surveys account that the survey was run from. My new user activation link has expired. Have you already activated your…

Creating accessible surveys

Online surveys aims to follow the principles of the W3C Web Content Accessibility Guidelines. However, accessibility is not just a technical issue. Creating an accessible online survey involves care in…

Features not currently available in online surveys

…available in previous versions, such as routing, piping, question validation, new question types and new distribution and analysis tools. Certain functionality that previously had to be purchased separately, such as…

Sharing a survey with another user

…grant another online surveys user the ability to do so. We recommend that all online surveys users in an Organisation account add at least one other user to their survey…

Simple routing

…to a question. Test your routing. Trouble-shoot your routing. Adding routing to a question Start by setting up all the pages of your survey, including a final ‘Thank you’ page…

Screening out certain respondents

…survey as none of the questions would apply to them. There are two options for screening out respondents: Screen respondents to a ‘Thank you’ message. Screen respondents straight to another…