Powerful, flexible online surveys
…tool will allow. The online surveys email tool will send a maximum of one invitation email and four reminder emails per respondent (five emails in total). Additionally, you can only…
…and personalised survey links) and send the invitations yourself using a facility such as a mail merge. To use the online surveys email tool: Ensure your respondents’ email addresses have…
Our live FAQ can be found on our Online Surveys v3 support site….
…of a respondent. Anyone in possession of a valid username/password combination or personalised URL (that has not already been used to complete a survey) can access a survey and provide…
…a breach of your online surveys licence and reserve the right to close your account. Adding files to your survey is a two-step process. Step 1: Uploading a file Ensure…
…When you edit a grid question or a scale/rank question, online surveys checks all rows and columns to ensure that the update is applied correctly and all rows and columns…
…account types. Full instructions for activating and using the online surveys email tool can be found on our Help page “Inviting and reminding respondents using online surveys“. This page explains…
…the current list of surveys (allowing for any filters currently applied) as a CSV file. Shared surveys – Where a user in another online surveys account has shared a survey…
Upgrading During your licence term The Primary Contact can ask the online surveys support team to upgrade their licence at any point. The support team will create a pro-rata payment…
…Username box (above “Respondent export / import) and click + Add respondent. A random password and token will be automatically generated. Add any necessary additional information (e.g. an email address…