How do I send survey invitation emails to my respondents?
…to keep track of who has and has not completed your survey so that it only sends invitations and reminders to respondents who have not yet completed. Launch your survey….
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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Online surveys v3 FAQ
Our live FAQ can be found on our Online Surveys v3 support site….
Survey access control
…There are three survey access control options. You can: 1. Choose not to enable survey access control (default) This is the default setting for all new online surveys surveys. This…
Adding files to your survey
…must be below 10Mb in size and in one of the following formats: .pdf, .doc, .xls, .ppt, .csv, .html, .txt, .docx, .docm, .dotx, .dotm, .xlsx, .xlsm, .xltx, .xltm, .xlsb, .xlam,…
What should I be aware of when using grid and scale/rank questions in my survey?
…or mobile device. The more grid or scale/rank questions you include on a single survey page, the harder your respondent’s computer has to work to display all of the information….
Customising invitation and reminder emails
…account types. Full instructions for activating and using the online surveys email tool can be found on our Help page “Inviting and reminding respondents using online surveys“. This page explains…
Navigating your Dashboard
…of the available functionality. Where functionality is limited to particular account types this is specified below. The screen shots are from the dashboard of an Organisation account user. Top section…
Upgrading or downgrading your licence
…renewal date, the account’s features will be downgraded. For details of our different licence types visit our Features and pricing page or contact the online surveys support team at help@jisc.ac.uk….
Controlling who can complete your survey
…surveys. Ensure that each respondent can only complete your survey once. Give you a record of who has and who hasn’t yet completed your survey so you can send a…
Piping
This FAQ provides general information about piping in online surveys. We recommend you read this page in its entirety before using piping in online surveys for the first time. For…