Will exporting my results affect my survey?
…generates a copy of the information held on the online surveys servers and converts it into the format that you have chosen. The original information is retained within online surveys….
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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Adding a video or other media content
…the Edit icon next to an existing one). In the editor, click the Source code button. Paste your embed code and click OK. Save or add your question or note….
Managing account responsibilities
…the account complies with the Data Protection Act. Being the first point of contact for any queries regarding the account. Mediating account-level requests from the organisation to the online surveys…
Changing respondent details
…Export respondents. Save the file in a location where you can easily retrieve it. Open the exported file. Make the necessary changes. Do not change any other details in the…
How do I change the survey status?
…you like. To change your survey’s opening and closing dates: Click on Distribute, then Distribution settings. Change the Opening date and the Closing date to the required dates. Click Save….
Known Issues
…that’s a required question. Click the edit (pencil) icon on the top-right of the bounding box. Go to Advanced options. Set the Optionality & Dependency to Optional. Click Save. The…
What is a ‘slug’?
A ‘slug’ is a short label for something, containing only letters, numbers, underscores or hyphens. In online surveys, the term ‘slug’ is used to refer to the survey short name,…
What is validation?
…attempt to submit an answer that does not meet the relevant criteria. online surveys validation messages are fixed and cannot be customised. If you want to display your own validation…
Error text or missing responses on the Analyse page
…survey. You should see a message asking you to Return to previous state or Start again. Click Start again. This will refresh your results and remove any errors or filters….
Deleting surveys
You can delete surveys from your Dashboard . Single User account and Project account users can delete one survey at a time. Organisation account users can delete surveys in bulk….