Navigating your Dashboard
…the current list of surveys (allowing for any filters currently applied) as a CSV file. Shared surveys – Where a user in another online surveys account has shared a survey…
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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Showing 31-40 of 112 results
Adding a question to capture the username, email address or token of your respondents
…our FAQ on respondent anonymity. To add the hidden question: Choose an appropriate place to add a hidden question. It is advisable to add the hidden question after the final…
Online surveys policy on unusually large surveys
…unmanageable, online surveys supplies a warning at the top of both the Design page and the Distribute page. If a survey author sees this message, they should seriously reconsider their…
How do I send survey invitation emails to my respondents?
…and personalised survey links) and send the invitations yourself using a facility such as a mail merge. To use the online surveys email tool: Ensure your respondents’ email addresses have…
Adding files to your survey
…a breach of your online surveys licence and reserve the right to close your account. Adding files to your survey is a two-step process. Step 1: Uploading a file Ensure…
Amending your user profile
…reset emails and other communications from online surveys. You may also wish to add or change your title, name and phone numbers as needed. To amend your user profile: On…
FAQ for Admin users (Organisation account)
…yourself. What are the rights & responsibilities of an Admin user in an Organisation account? An Admin user in an Organisation account can: Add users. Delete users. View all users…
Can I include responses from paper questionnaires, interviews, phone surveys, etc. in my online surveys analysis?
…of which surveys were completed online and which offline, you could set up two separate copies of your survey and merge or compare the results after, or you could use…
What should I be aware of when using grid and scale/rank questions in my survey?
…When you edit a grid question or a scale/rank question, online surveys checks all rows and columns to ensure that the update is applied correctly and all rows and columns…
Customising invitation and reminder emails
Online surveys has an inbuilt email tool which you can use to send invitation and reminder emails to your respondents. This is only available to users within Project and Organisation…