Is additional statistical information (e.g. standard deviation) available in the results analysis?
…on the Analyse page to a table: In the Analyse tab, click on the cog next to a question and choose Table to convert a single chart to a table….
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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Inviting respondents to participate in your survey
…usernames, passwords and any other information you entered into the list. This functionality is available to all online surveys users in all account types. Distributing the survey invitations outside of…
Importing your respondent list
…and email address (columns A and C) supplied by the survey author. Password and token (columns B and D) left blank for online surveys to generate automatically. No information provided…
How many emails can I send using the online surveys email tool?
If you are a Project or Organisation account user you can use the online surveys email tool to send survey invitations and reminders to respondents. The online surveys email tool…
Customising your survey’s appearance
…not already have a background image, and/or if your survey pages are short and there is space available at the bottom of the screen to display the background. Administrators are…
Use the Theme builder to create your own survey theme
…in all your surveys under My templates. Sharing your theme with all surveys in the account An admin user in an Organisation account can make a theme available as a…
I can’t log in to online surveys
…in at https://admin.onlinesurveys.ac.uk/accounts/login/ using your email address and the password you set when you activated your account. If you cannot remember your password, there is a Forgotten password link on…
Renewing your online surveys licence
…6. The online surveys Support team will issue an invoice as quickly as possible and renew your licence for another year. Paying online Single-user account users will be prompted to…
What file formats are available when exporting response data?
…response data into a statistical analysis program that is not able to read the .sav format, you can tick the ‘Code responses’ box when exporting your data in .xlsx, .xls,…
When is support available?
Email support hours are 09:00 – 17:00 (London time), Monday to Friday, excluding Bank Holidays and closure days. Upcoming closure days Monday 30 August (Summer bank holiday)…