What is pre-population?
…answers to each pre-populated question), and online surveys inserts the information when your respondents access the survey. You can provide pre-population information to online surveys in one of two ways:…
Online surveys (formerly BOS)
Powerful, flexible online surveys
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FAQ for Admin users (Organisation account)
…stop being an Admin user in an Organisation account? You must have your Admin status removed by another Admin user in the Organisation account. You cannot remove your Admin status…
Common problems when importing or exporting respondents
…addresses is not in a valid format. The error message will provide the first incorrectly formatted email address that online surveys has found (e.g. “Invalid email mary-jane@poppleton-com”). A common error…
Exporting response data
As well as using the analysis features available in online surveys, you can also export your response data and analyse it outside of online surveys in your choice of software…
Can I include responses from paper questionnaires, interviews, phone surveys, etc. in my online surveys analysis?
…of which surveys were completed online and which offline, you could set up two separate copies of your survey and merge or compare the results after, or you could use…
Can I create a survey in a language not officially supported in online surveys?
…you run surveys in more than one language with the intention of merging or comparing results, you should pilot these to ensure the data can be combined in online surveys….
How can I share my survey/data with someone else?
There are several ways to share your survey and/or results data with other people, both within and outside of online surveys. Sharing surveys and results with other online surveys users…
Adding an image
This page explains how to add an image to your survey. Images can be added to notes, question text and the ‘More info’ section of a question. If you wish…
Why do I get the message "0 emails sent" when sending invitations/reminders?
…tool will allow. The online surveys email tool will send a maximum of one invitation email and four reminder emails per respondent (five emails in total). Additionally, you can only…
How do I send survey invitation emails to my respondents?
…email addresses stored in any other field in the respondent list. Add a hidden question which captures the username, email address or token of your respondents. This enables online surveys…