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Online surveys  (formerly BOS)

Powerful, flexible online surveys

Help & support

Importing your respondent list

…and email address (columns A and C) supplied by the survey author. Password and token (columns B and D) left blank for online surveys to generate automatically. No information provided…

Renewing your online surveys licence

…6. The online surveys Support team will issue an invoice as quickly as possible and renew your licence for another year. Paying online Single-user account users will be prompted to…

I can’t log in to online surveys

…in at https://admin.onlinesurveys.ac.uk/accounts/login/ using your email address and the password you set when you activated your account. If you cannot remember your password, there is a Forgotten password link on…

Respondent anonymity and online surveys

…up a respondent list allows you to restrict access to a predefined group of respondents, via either a username/password login or a personalised URL. If a respondent list has been…

How do I change the survey status?

…opening and closing dates are both in the past. A survey remains in draft status until it has been launched. Within online surveys, a survey is “launched” as soon as…

What is pre-population?

…analysis. If you allow your respondents to print a copy of their responses, pre-populated questions and the associated answers are always visible in the response printout, even if the questions…

Amending your user profile

…reset emails and other communications from online surveys. You may also wish to add or change your title, name and phone numbers as needed. To amend your user profile: On…