How do I change the survey status?
…opening and closing dates are both in the past. A survey remains in draft status until it has been launched. Within online surveys, a survey is “launched” as soon as…
Online surveys (formerly BOS)
Powerful, flexible online surveys
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Respondent anonymity and online surveys
…up a respondent list allows you to restrict access to a predefined group of respondents, via either a username/password login or a personalised URL. If a respondent list has been…
Inviting respondents to participate in your survey
…online surveys has the following advantages: You are not limited to 5,000 respondents and you can send as many invitations and reminders as you like. An email sent from your…
How do I distinguish between a question and a sub-question?
When editing a survey in online survey, it is important to know whether you are creating/editing a parent question or a sub-question. The main distinguishing features of parent questions and…
Creating a customised URL using piping
…window. The HTML tags are inserted around the link text: <a href=”https://xxx.onlinesurveys.ac.uk/survey-name?x1=[BOS_CORE_RECEIPT]&xx”>our follow-up survey</a> The changes are saved by clicking OK. The link text is now underlined and coloured blue….
What is pre-population?
…analysis. If you allow your respondents to print a copy of their responses, pre-populated questions and the associated answers are always visible in the response printout, even if the questions…
Amending your user profile
…reset emails and other communications from online surveys. You may also wish to add or change your title, name and phone numbers as needed. To amend your user profile: On…
Creating a grid question
A grid allows you to group questions together into a table format. Grids are flexible and space saving, but can easily become complex and difficult for respondents to use. Grids…
Screening out certain respondents
…survey as none of the questions would apply to them. There are two options for screening out respondents: Screen respondents to a ‘Thank you’ message. Screen respondents straight to another…
Who do I contact for help?
…survey contact. Alternatively, contact the Primary Contact of the online surveys account that the survey was run from. My new user activation link has expired. Have you already activated your…