Adding an image
…this a breach of your online surveys licence and reserve the right to close your account. Adding an image to your survey is a two-step process. Step 1: Uploading an…
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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What are the key features of the different online surveys account types?
…are unlimited for all account types). A Single user account can only have one user, a Project account is limited to 10 users and an Organisation account allows unlimited users….
Glossary of online surveys terms
…users (Project account) FAQ for Admin users (Organisation account) Analyse View the responses to your survey and perform analyses on the data. Accessing survey responses Anonymity When applied to respondents/responses,…
Online surveys policy on unusually large surveys
…unmanageable, online surveys supplies a warning at the top of both the Design page and the Distribute page. If a survey author sees this message, they should seriously reconsider their…
How can I help a user who can’t log in?
…them to https://admin.onlinesurveys.ac.uk/accounts/login/. Account activation links and forgotten password links will only work once, and a user cannot use them to log in again once the account has been activated…
Inviting and reminding respondents using online surveys
Online surveys has an inbuilt email tool which you can use to send invitation and reminder emails to your respondents. This is only available to users within Project and Organisation…
Launching your survey
…be able to submit their responses. This includes those who are part way through a survey at that moment, as well as anyone who opted to ‘Finish later’ but who…
Why can't I delete or edit a question?
If you have launched your survey, you will not be able to delete any questions. This restriction applies as soon as you launch your survey. The restriction stays in place…
Creating accessible surveys
Online surveys aims to follow the principles of the W3C Web Content Accessibility Guidelines. However, accessibility is not just a technical issue. Creating an accessible online survey involves care in…
How do I purchase a online surveys account?
If you wish to purchase a online surveys account, here is how to go about it: 1. Check whether your institution already has a online surveys account Many UK Higher…