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Online surveys  (formerly BOS)

Powerful, flexible online surveys

Help & support

Providing limited access to results data

If you are a member of an Organisation account, online surveys allows you to provide limited access to results data to other users. This may be necessary or desirable where…

Accessing benchmarking reports

…by the institution managing the survey or the online surveys team when the benchmarking reports are available. To access a benchmarking report: Locate your benchmarking survey and click Analyse. On…

How do I validate my pre-population parameters?

…in a more manageable way. Amending inconsistencies You will need to amend any inconsistencies by checking the answer options in the survey and amending your invalid re-population parameters to match….

Setting answer options as non-applicable

…where the questions are contained within a grid. Setting an answer option as non-applicable means that the answer option will be excluded from the results analysis. The non-applicable answer option…

Why should I always pilot my survey?

…is a more robust test of aspects such as routing and piping than the survey preview, and a pilot run gathers response data which you can view in, and export…

How do I refresh the Analyse page?

Refreshing your Analyse page pulls through any new responses and includes them in the Summary report. If your Analyse page does not appear to be displaying the correct number of…

What is a page break?

…a note and a question). A page break cannot be removed. If you have added a page break to your survey that you wish to remove, the only way to…

Why is my survey only open for 30 days?

When you create a new survey, online surveys assigns default opening and closing dates for the survey. The default opening date is the day that you created the survey, and…