Can I add documents to my survey for my respondents to view / comment on?
…link to it into a note or question. In this case, please refer to our Help article on adding video or other media content to a survey for more information….
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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Who do I contact for help?
…of every Help page. The online surveys support team is not always the appropriate first point of contact. Listed below are some common queries where the online surveys team may…
Sharing a survey with another user
…grant another online surveys user the ability to do so. We recommend that all online surveys users in an Organisation account add at least one other user to their survey…
Features not currently available in online surveys
In 2014, online surveys was redeveloped and an entirely new version of the system was launched (under the name BOS). The new version of online surveys offers many features not…
Accessing survey responses
…or print. Note: If your survey contains free text questions, click on Display and choose All text responses before downloading the PDF. If you are using Google Chrome you can…
Online surveys policy on unusually large surveys
…cases, editing or running unusually large surveys can affect the experience of other online surveys users. In such instances we may take the following steps: We will contact the user…
Adding a question to capture the username, email address or token of your respondents
To activate the online surveys email tool, and/or to allow online surveys to keep track of who has and who has not completed your survey, you must: Set up a…
Amending your user profile
…visible to Admin users of the online surveys account you belong to. Username: this is the username you use to log in to online surveys. By default, your username is…
What is pre-population?
…answers to each pre-populated question), and online surveys inserts the information when your respondents access the survey. You can provide pre-population information to online surveys in one of two ways:…
FAQ for Admin users (Organisation account)
…where the survey author is not contactable. How do I access the Admin screens in online surveys? Sign in to online surveys and: Click on Manage at the top right…