Inviting and reminding respondents using online surveys
Online surveys has an inbuilt email tool which you can use to send invitation and reminder emails to your respondents. This is only available to users within Project and Organisation…
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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Benchmarking
…Run the same survey across a group of institutions and compare your results against an anonymised aggregate. Online surveys has been used to run UK-wide benchmarking surveys since 2002. The…
What are the key features of the different online surveys account types?
…are unlimited for all account types). A Single user account can only have one user, a Project account is limited to 10 users and an Organisation account allows unlimited users….
How many emails can I send using the online surveys email tool?
If you are a Project or Organisation account user you can use the online surveys email tool to send survey invitations and reminders to respondents. The online surveys email tool…
How do I purchase a online surveys account?
…made out to Jisc (not online surveys). 4. Purchase your online surveys account online To purchase a online surveys account, go to the Features and Pricing page and choose the…
I can’t log in to online surveys
…in at https://admin.onlinesurveys.ac.uk/accounts/login/ using your email address and the password you set when you activated your account. If you cannot remember your password, there is a Forgotten password link on…
Renewing your online surveys licence
…6. The online surveys Support team will issue an invoice as quickly as possible and renew your licence for another year. Paying online Single-user account users will be prompted to…
How do I close my survey?
…also manually close your survey at any time. To close your survey: Click on Distribute, then Distribution settings. Change the Closing date to a date in the past. Click Save….
Complex routing
…that all the different routes or paths through your survey are going to work and make sense to your respondents. It’s a good idea to sketch the survey flow, including…
How can I help a user who can’t log in?
…them to https://admin.onlinesurveys.ac.uk/accounts/login/. Account activation links and forgotten password links will only work once, and a user cannot use them to log in again once the account has been activated…